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Hosting & Maintenance · 01

Website Hosting & Maintenance Plans

Your website needs attention every month, not just once. Website maintenance services keep your site running smoothly, your content fresh, and your visitors safe. We monitor performance, handle updates, and fix issues before they become problems. This is an ongoing retainer that protects what you have built.

Website Hosting & Maintenance Plans

In short · 02

Keep your site running smoothly

Maintenance means more than installing updates when they arrive. It includes watching your site’s performance, checking for security issues, and making sure everything stays responsive for your visitors. You get someone whose job is to notice problems before they affect your business.

What you are really buying is peace of mind and continuity. Your site needs regular attention to stay secure and fast, and you need a person you can contact when something looks wrong.

What’s included in your monthly plan

Your site gets monitored and maintained every month:

Core and plugin updates applied safely

Security monitoring and threat detection

Regular backups you can restore from

Uptime and performance tracking

Dedicated contact for urgent issues

Maintenance is invisible when it works correctly, and that invisibility is exactly what you are paying for.

The problem · 03

Why hosting and maintenance matter

Nothing looks wrong until suddenly it does

Software falls behind

Your CMS, plugins, and dependencies update quietly while everything still loads and looks normal.

No usable backup

You have backups somewhere, but when you need to restore, you discover they are incomplete or corrupted or too old to help.

Performance drifts down

Page speed drops a little each month as code accumulates and databases grow, but the change is too gradual to notice until customers start leaving.

Nobody is watching

Your site runs unmonitored, and the first person to discover a problem is usually a customer trying to place an order or reach you.

All four are preventable. Maintenance catches these problems while they are still small and cheap to fix. The moment one of them becomes visible is usually the moment it starts costing money.

What is included · 04

Your hosting and maintenance plan

Updates applied safely

Core, theme, and plugin updates are tested against a backup before they reach your live site, so a routine update does not turn into a problem a customer finds first.

Monthly content edits

Small text updates, image swaps, and minor content changes are included as part of your monthly service.

Security monitoring

Your site is monitored for suspicious activity, unauthorized access attempts, and other security concerns.

Malware scanning and removal

Regular scans detect malicious code or files, and cleanup is performed if anything is found on your site.

Regular backups

Automated backups of your database and files are created and stored, so you have something to restore from.

Restores on request

If something breaks or you need to revert to an earlier version, we restore from backup at your request.

Monthly report

A short summary of what was updated, what was monitored, and anything that needed attention, so you can see what the retainer actually did.

Uptime monitoring

Your site is checked regularly to confirm it is accessible and responding to visitor requests as expected.

Performance checks

Page load times and server performance are reviewed monthly to identify and address any slowdowns or issues.

Hosting · 05

What your hosting actually does for you

Shared hosting works until it doesn’t

Cheap shared hosting is genuinely fine for small sites with light traffic. But as your business grows, you hit limits that shared hosting cannot overcome. You share server resources with hundreds of other sites, your performance depends on their behavior, and when something breaks, you are on your own to fix it.

1

Managed infrastructure

You get a hosting environment built for your needs, not a generic box you rent and maintain yourself. Our team handles server configuration, security updates, and infrastructure decisions so you can focus on your business. Problems get solved by people who understand your setup.

2

Platform-optimized environment

Your site runs on a server configured specifically for the platform it uses. Database tuning, caching layers, and performance settings are already in place and working together. This is not a one-size-fits-all setup where you hope things work out.

3

Monitoring that catches problems early

Someone is watching your site around the clock for signs of trouble. Issues get flagged and fixed before your customers notice anything is wrong. You get alerts when something needs attention, not angry emails from visitors.

On the infrastructure side

An isolated hosting environment

A staging site for testing changes

Server level caching in place

Off site backups kept separately

SSL certificate handled for you

Platform versions managed for you

A content delivery layer

Alerts when something looks wrong

Security · 06

Security is a habit, not a setting

Your site’s security depends on someone checking it regularly and knowing what to do when something looks wrong. We monitor for changes and threats on a schedule, contain any issues we find, and restore your site from a clean backup if needed. You receive a written account of what happened and what was done.

Unpatched core software

Abandoned plugins

Unfamiliar admin accounts

Changed core files

Expired licences

Spam content injected

Unexplained traffic spikes

What we watch and how often

We scan your site’s core files, plugins, user accounts, and traffic patterns at regular intervals. Our monitoring looks for unauthorized changes, outdated components, and activity that does not match your normal patterns. This happens on a schedule you can rely on.

What happens when we find something

You are told what we found and what it affects. We contain the issue to prevent further impact, restore your site from a clean backup if the problem requires it, and give you a written account of what happened and the steps we took.

Recovery · 07

When something goes wrong

A backup that has never been restored is not a backup, it is a hope.

You need to know that your site can actually come back, and you need to know what happens on the day it has to.

Detection

  • Scheduled checks, not spot checks
  • Core file change alerts
  • Uptime and error monitoring
  • Unusual traffic flagged
  • Found before a customer calls

Containment

  • Affected area isolated
  • Suspicious access revoked
  • Further damage limited
  • Clean copy identified
  • You are told what we found

Restoration

  • Restored from a clean backup
  • Checked before going back live
  • Any data gap reported honestly

Review and Prevention

  • Written account of the incident
  • What changed to reduce a repeat
  • Backup and access reviewed

Plans · 08

Pay when it breaks vs monthly plan

Monthly maintenance or call someone later?

Both approaches keep a site running, and one of them makes financial sense depending on how much revenue flows through your site and how much downtime would cost. The decision comes down to your site’s income and how quickly a quiet failure would exceed the cost of a plan.

Pay when it breaks

You contact someone only after a problem appears on your site or a customer reports it. No monthly commitment, no ongoing relationship, and you pay only for the work that happens.

No monthly cost or commitment

Fine for small sites that rarely change

You pay only when something breaks

No ongoing relationship to manage

Full control over when to spend

Monthly maintenance plan

Someone checks your site regularly, runs backups that have been tested, and handles updates before problems reach your visitors. You receive a monthly report of what was done and what was found.

Problems caught before customers see them

Backups tested and ready to restore

Someone already knows your setup

Work spread evenly, not emergency bills

Written record of all maintenance work

Monthly maintenance plan

Why Magnero · 09

Why brands keep their sites with us

The same team that built your site maintains it.

Most maintenance is sold by people who have never seen the inside of your site. They learn it while something is broken. We already know it, because we built it, which changes how quickly a problem gets understood and how confidently it gets fixed.

01

The team that built it

The developers who built your site are the ones maintaining it, so nobody has to work out how it fits together while something is down.

02

Hosting tuned to your platform

Your site runs on an environment configured for the platform it actually uses, rather than a generic setup you are expected to work around.

03

We tell you first

When something needs attention you hear it from us, not from a customer who could not check out. You get time to decide how to handle it.

04

Backups that work

Backups are restored and checked rather than only taken, because a backup nobody has ever opened is an assumption, not a safety net.

05

A named contact

You have a named contact who knows your site and your business, so context does not reset every time you send a message.

06

Reports you will read

A short monthly summary of what was updated, what was watched, and anything that needed attention, written to be read rather than filed.

Explore more · 10

Magnero services

Your maintenance plan protects these investments.

Custom Website Design

Your site’s foundation needs ongoing care to perform as intended. Maintenance prevents the custom build from degrading over time and keeps your investment working hard.

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WordPress Design

WordPress sites require regular updates and plugin management to stay secure and fast. Maintenance ensures your WordPress build continues delivering the experience your visitors expect.

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Shopify Design

Your Shopify store’s performance directly affects sales and customer trust. Maintenance keeps your store running smoothly, protecting the custom design and functionality you paid for.

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Technical SEO

Maintenance keeps your site’s technical foundation sound so search engines can crawl and index it properly. Without ongoing care, even well-optimized sites lose visibility over time.

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ADA Compliance

Accessibility standards evolve and browsers change, making ongoing compliance checks essential. Maintenance keeps your site accessible to all visitors and reduces legal exposure.

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Branding

Your brand identity needs consistency across the web as you grow. Maintenance keeps your site aligned with current branding standards and messaging.

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Conversion Rate Optimization

Optimizations only work if they stay in place and keep working. Maintenance monitors performance and prevents changes that could hurt your conversion metrics.

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Content Strategy and Consulting

Content plans require ongoing execution and refinement to deliver results. Maintenance ensures your site supports the content strategy that drives your business forward.

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E-commerce SEO

Search visibility for product pages requires constant attention to rankings and indexing. Maintenance protects your e-commerce SEO so customers can find what you sell.

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Translation and Localization

Multi-language sites need ongoing updates across all versions to stay consistent. Maintenance keeps translated content synchronized and performing in every market.

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Common questions · 11

Frequently asked questions about hosting and maintenance.

My site has been running fine for two years without anyone touching it. Do I actually need to pay for this?

I have seen maintenance plans advertised from very low monthly prices and yours will probably not be that. What am I actually paying for?

We have hosting with another company right now. Do we have to move everything to your servers?

We already paid for hosting through the end of next year. What happens to that?

What counts as the small content edits included each month and what does not?

What actually happens if the site goes down at midnight on a Sunday?

Are we locked into a long contract, or can we stop whenever we want?

Who owns the site and what happens to our backups if we decide to leave?

We had another company build our site years ago. Will you take it on even though you did not build it?

What is deliberately not included in a plan so we know what to budget for separately?

Get started · 12

Let us review your hosting setup

Share your current hosting details and we will assess what is working well and where improvements could help your site perform better. No pressure, just an honest look at your infrastructure.

+1 (866) 908-4748